Shipping Policy
WELCOME TO 100 PARK AVENUE!
Our Shipping Policy outlines our procedures for delivering your orders promptly and efficiently across the globe.
1. SHIPPING LOCATIONS
We ship from warehouses located in Hong Kong, USA, and the EU. The shipping origin depends on the availability of stock for the purchased item.
2. WORLDWIDE DELIVERY TIME
We guarantee worldwide delivery within 7-12 business days(excluding weekends and holidays) from the date of purchase.
Shipping Delay Disclaimer (US Customers Only)
Due to recent amendments to U.S. de minimis import regulations and international customs compliance laws, certain shipments may experience longer-than-anticipated transit and clearance times. These regulatory changes have resulted in enhanced customs screening and documentation requirements that are beyond our control.
While all orders are processed and dispatched within our standard timeframe of up to 10 business days (excluding weekends and holidays), we cannot be held liable for carrier or customs delays arising from these new legal mandates. By completing a purchase, the customer acknowledges and agrees that delays resulting from customs or regulatory procedures do not constitute grounds for cancellation or refund, except as otherwise required by applicable law.
We appreciate your understanding and continued patience as carriers and customs authorities implement these updated procedures.
3. SHIPPING PROTECTION OPTION
Buyers have the option to purchase shipping protection for their orders. This protection ensures that if anything happens to the package or item during transit, they will receive a free replacement with free shipping.
4. CONTACT US
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:
- Email: ONEHUNDREDPARKAVENUE@gmail.com